Technical Guide to Solve Brother Printer Offline Error 

Is your Brother Printer offline? You can relax, and we can assist you with fixing it. There are a few things that could be causing your Brother printer to go offline. It could be a problem with the printer itself, the connection between the printer and your computer, or the settings on your computer.

When printing an important document from your computer, it occasionally happens that your Brother printer reports being offline. Don’t freak out at that point because it can just be a Windows 10 update issue or a router wifi connectivity issue.

Why does My Brother Printer says Offline in Windows 10?

As you have observed, the Brother printer becomes inoperable with each and every Windows 10 upgrade. However, updating your printer’s drivers or installing Windows 10 is not the only thing that can make your printer inoperable. The connection issue is the main cause of the Brother printer in Windows 10 displaying an offline warning.

We recommend contacting Brother Customer support for further assistance if you’re still having trouble with Brother Printer offline.

Fix a Brother printer when it goes offline: A step-by-step guide

Brother printers are a popular option for businesses and home users alike. However, when they go offline, it can be frustrating and time-consuming to try and troubleshoot the issue. 

Here, we will walk you through some common steps to take to get your Brother Printer offline fix and back online. We hope that by following these instructions, you will be able to resolve the problem without having to call tech support or take your printer in for repair.

Check your printer’s connection:

The first thing you need to do is check that your printer is properly connected to your computer. If it’s not, that could be why it appears offline.

Steps to check printer connection:

  • Check that the printer is plugged into an electrical outlet and turned on.
  • If you are using a wireless model, check that the printer is connected to your wireless network.
  • If you are using a USB cable, check that the cable is firmly connected to the printer and the computer.

Check for any printer errors:

If any errors are showing up on your printer’s display, that could also be why it appears offline. Try clearing any errors and see if that fixes the problem.

Steps to do it:

  • Open the control panel on your computer and find the “Devices and Printers” section.
  • Track down your Brother printer in the list of gadgets and right-click on it.
  • From the drop menu, select and click “See what’s printing.”
  • This will open a window showing you any documents currently in the print queue.
  • If there are any, try canceling them and then printing again.

Restart your printer:

Sometimes, a simple restart can fix the problem. For example, just turn off your printer and then turn it back on again.

To do this:

  • Switch off your Brother printer and turn off it from the electrical plug.
  • Sit relaxed for a while, and afterward, plug it back in.
  • Turn on your printer and take a try at printing once more.

Update your printer drivers:

Outdated or corrupt printer drivers can also cause Brother Printer offline. Try updating your printer drivers and see if that fixes the problem.

For doing this:

  • Open the control panel on your computer and find the “Devices and Printers” section.
  • Search for your Brother printer in the rundown of gadgets and right-click on it.
  • Open up the drop down menu, select and click “Printer properties option”.
  • From the window that will open, go to the “Driver” tab and select “Update Driver.”
  • This will open a wizard to help you update your printer drivers.
  • Follow the instructions and restart your PC when it says to do that.

Check your firewall settings:

If you have a firewall enabled on your computer, then that could also be blocking the printer from communicating with your computer. First, try temporarily disabling the firewall and see if that fixes the problem.

Steps to do it:

  • Open the control board on your PC and look for the “System and Security” area.
  • Click on “Windows Firewall.”
  • In the window that opens, go to the “Allow an application or Feature through Windows Firewall” segment.
  • Make sure that your Brother printer is on the list and that the box next to it is checked.
  • If it’s not, add it to the list and check the box.
  • Click “OK” to save the changes.

If you’re still having trouble getting your Brother printer to work, you may need to contact Brother Customer Support for further assistance. 


Brother printers are known for going offline easily. If your printer is currently offline, try these tips to get it up and running again. These brother printer offline Fix tips can also help you keep your printer online in the future. Thanks for reading!

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